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“Authentic Primo branded products and components offered by this company are available only through a global, though limited amount of, genuine Primo sales offices. In pursuit of the highest levels of integrity and quality, Primo intentionally avoids sales through distributors or the like, and is not responsible in any way for any products purchased from any other non-genuine Primo source, even should they have the same or similar name.” All questions, comments or issues related to any products purchased from a non-genuine Primo source must be addressed directly with the unauthorized source that sold the product. To ensure you get the best Primo product with professional service, please purchase them directly from only a genuine Primo sales office related to this Primo company. — Thank You!