Shipping Policy
Primo enjoys a highly automated and efficient inventory, shipping and delivery system. This results in huge savings that we pass along to our customers. Currently, Primo offers Express Ground Shipping only, which is shipped thru Fedex or UPS.
We ship all orders 24 to 48 hrs after reciept of order and payment. Expect 7 to 10 business days for delivery.
For more details, please call our sales representatives at 800.76.PRIMO or e-mail us at sales@primomic.com.

Shipping Rates
Our shipping rate is based on "Percent of Total Order" which is competitive and a huge savings for our volume buyers. Rate is as follows:

$00.01 - 99.99 = 7%
$100.00 - 199.99 = 5%
$200.00 and over = 4%

On volume orders, please call 800.76.PRIMO for a discounted shipping charges.

Order Status
Once order has been received and processed and without any verification problems, we will send you a Confirmation Order Status thru email with the corresponding Tracking Number of your shipment. You can track your orders through the link below.



International Orders
as of now, Primo does not ship international. We ship to US addresses only.

Cancel Orders
Orders placed on primomic.com cannot be canceled online. To cancel orders, please call 800.76.PRIMO or e-mail sales@primomic.com.
Whenever we receive orders at primomic.com, we start working on it right away. So there's a possibility and depending on how much time has elapsed since you placed your order, that we've already shipped the product to you. In that case, you may need to return it to us. Click here to find out about our Return Policy.