(Note: Select one answer on each question that applies by putting an "X" in between the brackets..) ---------------------------------------------------------------- Respondent's Name: Position : ---------------------------------------------------------------- On Time Delivery Lead Time Acknowledgement []Poor []Poor []Poor []Average []Average []Average []Good []Good []Good []Excellent []Excellent []Excellent Problem Resolution Corrective Actions Packaging Labeling []Poor []Poor []Poor []Average []Average []Average []Good []Good []Good []Excellent []Excellent []Excellent Shipment Accuracy Billing Accuracy Courtesy []Poor []Poor []Poor []Average []Average []Average []Good []Good []Good []Excellent []Excellent []Excellent Additional Comments (Please comment on anything you feel necessary, positive or negative, especially any poor ratings so we may take immediate action. Please be as frank as possible.) ----------------------------------------------------------------